Measuring Success | Our Services
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Our Services

Stakeholder Mapping and Engagement

Most organizations need a better understanding of their community—its size, viewpoints, and engagement levels. We specialize in data techniques, including social media analysis, that help you discover the depth of your organization’s stakeholders and even find new or lost constituents. Our services can track your stakeholders’ engagement, not just in your own organization, but across all of the organizations in your community so that you can better assess your stakeholders’ true needs and interests.

Survey Creation and Facilitation

We are experts in survey design, implementation, and analysis. Our carefully designed questions help you determine the drivers behind your constituents’ behaviors and get to the heart of your organization’s improvement areas. Our rigorous quantitative and statistical analysis provides insights to guide your decision-making.

Shared Data Platforms

Non-profits, foundations, and grantees achieve greater impact on the issues they care about when they work together. We help organizations with similar goals develop shared metrics and data platforms to assess impact on a large scale. By merging the datasets of forty separate organizations that work on children’s educational issues, for example, we learn which initiatives at which time are most crucial to a child’s success. Shared data can help organizations tailor their services to the individual needs of the people and communities they serve, while learning about best practices.

Data Visualization

What would happen if organizations could see their data reflected in an easy, navigable way? Data visualization is a unique tool that helps you view demographic and performance trends over time, in a style that is intuitive and fun. Use data visualization to track progress towards your goals and learn what programs and initiatives are having the greatest influence on achieving your mission.

Measurement and Evaluation

Evaluation is critical, not just because it allows you to say whether or not an initiative is a success, but because it allows you to improve. We help you determine in advance the key success factors of your program and then track those factors over time. We draw on our extensive reservoir of information to provide helpful benchmarks to peer organizations. Our analysis offers insights into how you can improve and become better at achieving your goals.

Financial Modeling

Since finance informs strategy, organizations that perform financial modeling are more likely to be sustainable. Our financial modeling tool allows you to simulate and test the financial consequences of various inputs, strategies, and financial decisions. Perform “if-then” planning in real-time by simultaneously “pulling” on various levers and “pushing” various buttons. Address trade-offs between areas such as fees, enrollment/membership, expenditures, and fundraising.

Predictive Analytics

How are Amazon and Netflix so successful? They use predictive analytics to understand their customers’ purchasing behaviors and then suggest similar items a customer might like. We help social organizations, both large and small, use similar tools to predict their constituents’ behaviors and provide more relevant services.

Market Research

Should you build a new facility? Should you invest in a new program? We will examine the current marketplace and gather the requisite data needed to build models and help you make informed decisions.